FAQ
Everything researchers ask most. Can't find your answer? Contact us.
Orders & Shipping
What are your shipping days?
Orders are processed and shipped Monday through Friday. Allow up to 48 hours for order processing after payment is confirmed. Standard delivery takes 5–8 business days; expedited shipping arrives in 3–5 business days.
Do you ship internationally?
At this time we ship domestically within the United States only. International shipping is on the roadmap.
How is my order packaged?
All orders ship in plain, unbranded packaging with cold-chain handling for sensitive compounds. No product details appear on the outside of the box.
Will I get tracking?
Yes. Once your order ships you will receive an email with the carrier and tracking number.
What is shipping protection?
For $2.99 we cover loss, theft, or damage in transit. If anything goes wrong with your protected shipment, we replace it at no charge.
Payments
What payment methods do you accept?
We currently accept Zelle, Venmo, and Cash App. All payments go to WolverineAminosLLC. Your order code must be included in the payment memo so we can match the payment to your order.
When does my order start processing?
Once the payment is verified in our account, your order moves from Pending to Paid and processing begins. This is usually same-day during business hours.
Do you charge sales tax?
Yes — sales tax is calculated at checkout based on the state in your shipping address.
Refunds & Returns
What is your refund policy?
Once a product has begun shipping, no refunds will be issued. Please double-check your cart, address, and product selection before completing checkout. Defective or damaged shipments protected by Shipping Protection are replaced free of charge.
My package was lost or damaged — what now?
If you purchased Shipping Protection, contact us with your order code and we will arrange a replacement. Without protection we will work with the carrier on your behalf, but a replacement is not guaranteed.
Wholesale & Bulk
Do you offer wholesale pricing?
Yes. For bulk orders or wholesale inquiries, send us a message via the Contact page and include the word "Wholesale" in the subject along with your organization details. Our team will respond with custom pricing.
Do you offer kits?
Yes — many of our flagship compounds are available as 10-vial kits at a discounted per-vial price. See the GLP-3RT 10-Vial Kit on the shop page for an example.
Products & Quality
Are these products for human consumption?
No. All products are sold strictly for in-vitro research use only. They are not intended for human or veterinary application and may not be used to diagnose, treat, cure, or prevent any disease.
Are your products tested?
Every lot is independently HPLC-verified at >99% purity. A Certificate of Analysis (COA) is available on request — include your batch / lot number when contacting us.
How should I store reconstituted peptides?
Lyophilized peptides should be stored at -20°C. Once reconstituted with bacteriostatic water, store at 2–8°C and use within 4 weeks.
Do you sell bacteriostatic water and syringes?
Yes. We carry 10mL bacteriostatic water and insulin syringes in 10-count and 30-count packs as research supplies.
Research Help
Where can I learn about dosing and reconstitution?
Visit our Research Help page or use peppal.io — an AI research assistant trained on peptide protocols, reconstitution, and dosing references. Use code WOLVERINE for 10% off a Peppal membership.
I have a technical question about a compound — who do I ask?
Submit a message via the Contact page with the product handle and your specific question. Our team will follow up by email.
Legal
Disclaimer
All articles and product information provided on this website are for informational and educational purposes only. The products offered on this website are furnished for in-vitro studies only. In-vitro studies (Latin: in glass) are performed outside of the body. These products are not medicines or drugs and have not been approved by the FDA to prevent, treat, or cure any medical condition, ailment, or disease. Bodily introduction of any kind into humans or animals is strictly forbidden by law.
